IT Support

IT Support

Business Class Technical Concierge Service and Proactive Problem Prevention

Virtual Tech's Virtual Guard business class support and infrastructure monitoring provide dedicated qualified engineers and consultants 24/7 365 days a year, allowing you to concentrate on your business and not worry about IT issues.

Virtual Guard consultants will undertake an initial audit of your existing infrastructure and provide a comprehensive report with recommendations to resolve industry non-best practice approaches. If approved, our Virtual Guard engineers will remediate and enable 24/7 365 day support and monitoring. It's that simple!






Complete Monitoring

Virtual Guard will automatically detect almost any IP connected device and with hundreds of built-in monitoring services we can monitor just about anything.

  • 3rd Line only engineers
  • No voicemail or call loggers
  • Instant IT Support when required
  • 24/7 Proactive monitoring
  • Live instant email alerts/proactive monitoring
  • UK based engineers

Seamless Transition

By using best practice deployment methodologies, our dedicated on boarding team will make your transition to the Virtual Guard platform seamless.

Rated Number One

Rated the IT channel’s #1 RMM and MSP service automation platform and most innovative software in its class year-over- year. The Virtual Guard platform offers comprehensive RMM of virtual and physical networks; systems, workstations, servers and mobile devices; security; backup; warranty expirations; assets and licenses; passwords; GPO; and more.